SHOP ON PAUSE. Not taking orders at this time. Please excuse the dust...we are under construction!
SHOP ON PAUSE. Not taking orders at this time. Please excuse the dust...we are under construction!
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FAQs

Q: Who will be making my order?

A: Me! This is a one woman business. I do everything in this business from social media to creating all items to packing and shipping.

Q: When will I receive my item(s)?

A: Everything is made to order. Standard processing time is about 1-2 weeks (sometimes less depending on my order load) plus shipping time. Shipping time varies depending on where you live and the service you select. 

Q: How do I know what my pets size is?

A: On each product page, in the images, you'll find a size guide for both styles of bandana, bow ties, as well as tips for choosing a size. If you're unsure, please contact me...I'm happy to help!

Q: What is the difference between the Snap and Over The Collar bandanas?

A: Snap bandanas attach to your pets neck with 2 sets of KAM snaps. These two sets make the bandana adjustable within the given size of each bandana. A collar is not necessary for the snap style bandana.

Over the collar bandana have a slit sewn into the top so your pets collar can slip through it. A collar is necessary for this bandana style.

Q: What if my item doesn't fit my pet?

A: Since everything is custom and made to order, I generally do not accept returns for items that do not fit. I strongly encourage you to contact me if you need help selecting a size for your pet! I'm happy to help and want to make sure you get the right size the first time around.

Q: Do you ship internationally?

A: Aside from shipping domestically, I only ship to Canada at this time.

 

Q: Do you sell your products in retail stores?

A: Yes! Currently you can find various AEC pet items at Puppernickel Dog Barkery and The Park Taphouse in Portland, Oregon.